Article updated on April 27, 2023 at 8:20 PM GMT

Plantronics 38350-13 APC-43 Electronic Hook - Review

Plantronics 38350-13 APC-43 Electronic Hook Switch Adapter, Black

8.6 / 10
ELEK SCORE

Plantronics 38350-13 APC-43 Electronic Hook

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If you're looking for a device that can quickly and easily connect your headset to your phone, then the Plantronics 38350-13 APC-43 Electronic Hook Switch Adapter might be the perfect solution for you. This adapter is a plug-and-play solution that's designed to work with select Cisco and unified IP phone models, and allows you to answer or end calls with a simple touch of a button. In this review, I'll break down the key features of the Plantronics 38350-13 APC-43 Electronic Hook Switch Adapter and give you my honest opinion on its performance.

Compatibility

One of the most essential factors to consider when looking for an adapter like the Plantronics 38350-13 APC-43 is its compatibility with your phone model. Fortunately, this product is designed to work with a variety of Cisco and unified IP phone models, including the Cisco IP Phone 7821, 7841, 8845, 8861 and 8865; and unified IP Phone 6945 slimline, 6945 standard, 7942g, 7945g, 7962g, 7965g, and 7975g. This comprehensive compatibility makes the Plantronics 38350-13 APC-43 an excellent choice if you have any of the aforementioned phone models.

Ease of Use

The Plantronics 38350-13 APC-43 is incredibly easy to set up and use. All you need to do is plug the adapter into the auxiliary port on the back of your phone, connect your headset, then configure the adapter settings via your phone menu on the device's software. Once the device is synced to your phone, you can easily answer, end, or mute calls using the button on your headset. This hands-free and streamlined feature will significantly increase your work productivity, especially if you're someone who spends most of their day on the phone.

Performance

The Plantronics 38350-13 APC-43 Electronic Hook Switch Adapter is built with performance in mind. The adapter is made of a high-quality material and boasts an impeccable durability level that guarantees longevity. As stated earlier, the device's configuration is quick and straightforward, and the sync is fast, meaning fewer steps between you and your caller. The adapter establishes a seamless connection that allows you to talk on the phone without physically holding your device to your ear, giving you a comfortable and relaxed conversation time. Additionally, the Plantronics 38350-13 APC-43 eliminates the need for users to take their hands off the keyboard to answer calls; you have hands-free capabilities to execute other tasks while simultaneously talking on the phone.

Customer Reviews

The Plantronics 38350-13 APC-43 Electronic Hook Switch Adapter has an impressive 4.3 out of 5 stars rating on Amazon, with 253 reviews. The majority of customers were happy with their purchase and rated the adapter positively. Many customers stated that the device was a game-changer and made their work a lot easier. The Buy/Don't Buy ratio is over two to one, meaning the product is recognized and appreciated. However, some customers mentioned that the device was challenging to set up initially, but once installed, it worked perfectly.

Conclusion

Overall, I believe the Plantronics 38350-13 APC-43 Electronic Hook Switch Adapter is a good investment if you have a compatible Cisco or unified IP phone. This adapter can increase your work productivity exponentially, and its seamless auto-sync features make it a revolutionary tool in the office environment. The build quality of the Plantronics 38350-13 APC-43 is sturdy and durable, meaning it can withstand daily use, and the performance is seamless once it's set up correctly. Although there have been concerns with initial installation, gradual knowledge of the product leads to a fulfilling experience in the long run. Out of 5, I will give the Plantronics 38350-13 APC-43 Electronic Hook Switch Adapter a solid rating of 4.5, making it a worthwhile addition to your office toolset.

Plantronics 38350-13 APC-43 Electronic Hook

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