Article updated on April 27, 2023 at 8:20 PM GMT

AGPTEK Hands-Free Call Center Noise - Review

AGPTEK Hands-Free Call Center Noise Cancelling Corded Binaural Headset Headphone with 4-Pin RJ9 Crystal Head and Mic Microphone for Desk Phone - Telephone Counselling Services, Insurance, Hospitals

7.8 / 10
ELEK SCORE

AGPTEK Hands-Free Call Center Noise

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AGPTEK Hands-Free Call Center Noise Cancelling Corded Binaural Headset Headphone with 4-Pin RJ9 Crystal Head and Mic Microphone for Desk Phone - Telephone Counselling Services, Insurance, Hospitals Review

If you are searching for a durable, comfortable, and user-friendly headset for your call center or office, the AGPTEK Corded Binaural Headset Headphone is worth considering. The official product description promises a clear chat, durability, and wearability, and it seems like this product lives up to the promise.

Design and Features

One of the standout features of the AGPTEK headset is its flexible adjustable microphone that can be twisted discretionarily to pick up your loud and clear voice. The microphone also effectively reduces unwanted background noise, which is a plus point for call center professionals or anyone who needs to take calls in noisy environments.

The headset is built with a flexible metal hose that provides accurate positioning, and the helical headphone cable is highly durable, so it won't easily get damaged during use. Additionally, the AGPTEK headset is designed with adjustable headband and fluffy earpad pad with memory foam, which makes it comfortable to wear for extended periods, without worrying about ear fatigue.

Other noteworthy features of this headset include easy-use, where it can be directly connected and has no additional amplifiers or adapters required. However, it is essential to note that it is a 4-Pin RJ9 Crystal Headset, not a USB headset, 2.5mm headset, or 3.5mm. Therefore, it cannot work with a computer directly.

Comfort

The AGPTEK Corded Binaural Headset Headphone is designed with the user's comfort in mind. The adjustable headband fits most head sizes, and the padded earpads are soft and comfortable. The earpads also enclose the ears completely, helping to reduce the impact of external noise and providing a more immersive audio experience. Furthermore, the memory foam technology used in the earpad provides better breathability, ensuring comfortable wear for even extended usage.

Durability

The metal hose used in the AGPTEK headset's design makes it highly durable, which is a significant advantage in a call center or office environment. Additionally, the helical headphone cable is built with durability in mind, making sure that it won't get tangled easily, and won't easily succumb to wear and tear.

Compatibility

The AGPTEK headset is designed to work with desk phones, not computers. It's crucial to note that the headset is not compatible with USB, 2.5mm, or 3.5mm jacks. However, if your work involves taking calls from a desk phone, then this headset is worth investing in.

Customer Review Rating

At the time of writing, the AGPTEK Corded Binaural Headset Headphone has a 3.9 out of 5-star rating on Amazon, based on 3154 reviews. This rating score is not bad, reflecting the fact that the vast majority of customers are happy with their purchase. Previous customers praised the headset for its noise-canceling ability, comfortability, and sound quality.

Pros

- Effective noise reduction for clear conversation

- Durable and wear-resistant design

- Comfortable to wear even for extended periods

- Very affordable

- Easy to use and connect

Cons

- Not suitable for computers

- Some users found the microphone quality to be below expectation

Conclusion

Overall, the AGPTEK Corded Binaural Headset Headphone is an excellent choice for those who are looking for a comfortable, durable, and affordable headset for their office or call center. It comes with a clear chat that effectively reduces ambient noise, making it easier for users to listen to calls and communicate with their peers. It's crucial to note that it is not a USB headset, so it's not ideal for use with computers. However, if you're looking for a headset for desk phones, it's an affordable option that won't disappoint.

AGPTEK Hands-Free Call Center Noise

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