Article updated on April 27, 2023 at 9:40 PM GMT

Plantronics PL-CS520 Binaural Wireless Headset - Review

Plantronics PL-CS520 Binaural Wireless Headset System, Black/Silver

8.6 / 10

Plantronics PL-CS520 Binaural Wireless Headset

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Plantronics PL-CS520 Binaural Wireless Headset System Review – Enjoy Hands-Free Multitasking for Hours

If you're looking for a way to stay organized and productive while you take on various tasks at work or at home, then the Plantronics PL-CS520 is a headset system that can offer you the hands-free convenience you need. With up to 350 ft of wireless connectivity, you can freely move around while you talk, without worrying about being tied down or having to hold your phone. In this review, you'll learn more about the features of this headset system, along with the feedback gathered from hundreds of satisfied customers.

Design and Features

The Plantronics PL-CS520 is a wireless headset system designed for office desk phones. The headset is built with two earpieces, which is also known as a binaural type of headset. The earpieces fit comfortably over your ears, and the microphone extends down and around in front of your mouth. The earpieces have a sort of cushioned padding that provides comfort, which is especially important if you plan to wear the headset for hours at a time.

The headset's advanced DECT wireless technology guarantees secure connectivity, and ensures that you won't experience any interference. This is a crucial feature, especially if you're working in an environment that involves sensitive or confidential conversations.

With this system, you can quickly answer and end calls with a single button press. The system also includes a mute button, which you can use to protect your privacy or to mute background noise during a call. Additionally, you can adjust the call volume with the headset's buttons, which is handy especially when you're in a noisy environment.

The PL-CS520 boasts of up to 13 hours of talk time, so you can use it throughout the day without worrying about the battery life. The headset has a stand that also doubles as a charger, so you can simply dock the headset when you're not using it. It's convenient and easy to use, especially if you're always out and about.


The Plantronics PL-CS520 excels in audio quality. The noise-canceling microphone minimizes background noise, which is important if you're working in a busy environment. The microphone also ensures that your voice comes through crystal-clear, so you're easily heard by the person you're talking to. The audio quality of the headset is impressive, and users have praised it for improving their call quality and reducing background noise.

The wireless range of the headset system is robust as well. The 350 ft range is more than enough for users to carry out their activities, without having to worry about being tethered to their phone or being disconnected while they move around.


- Wireless headset system

- Binaural design for optimal comfort and sound quality

- Advanced DECT wireless technology for secure connectivity

- One-touch call answer/end, vol +/–, and mute Buttons

- Noise-canceling microphone reduces background noise

- Up to 13 hours of wireless talk time

- 350 ft wireless range for great mobility


- Not compatible with desktops or computers

- The price might not be suitable for budget-conscious consumers

Customer Feedback

On Amazon, the Plantronics PL-CS520 has received over 900 reviews, with an average rating of 4.3 out of 5 stars. Customers appreciate the headset system's sound quality, long battery life, and the binaural design. The wireless range and connectivity have also received praise, with many customers being able to move freely around the office while on a call. However, several customers have found that the headset's range sometimes isn't strong enough to cover an entire building or a large workspace. Some customers also expressed that the price might be too steep for some, especially for those on a budget.


Overall, the Plantronics PL-CS520 binaural wireless headset system is a high-quality choice for anyone who needs to multitask and maintain productivity while on a phone call. The system's wireless range and advanced DECT wireless security make it a top performer in the hands-free communication category. While it might not be compatible with desktops or computers, the headset's long battery life and noise-canceling microphone, make it a valuable asset when it comes to work and personal communication. It is an ideal option for those who are willing to spend on a quality, reliable headset system that provides long-term value.

Plantronics PL-CS520 Binaural Wireless Headset

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