Article updated on April 27, 2023 at 8:23 PM GMT

Plantronics CS520 Binaural Wireless Headset: A Comprehensive Review

Discover the Plantronics CS520 wireless headset with its impressive features, real-world benefits, pros and cons, ideal for busy professionals and remote workers.

7.6 / 10
ELEK SCORE

Plantronics CS520 Binaural Wireless Headset System (Renewed)

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Introduction

As a remote worker who spends hours on calls, I was in dire need of a reliable headset. The Plantronics CS520 caught my eye because of its wireless convenience and upgraded features while still being a certified refurbished product. With decent specifications and a promising warranty, I decided to give it a shot. Here’s how it has been working out for me and who I think would benefit from it the most.

Key Features

  • 1-Touch Controls: The one-touch call answer/end feature allows for seamless call management without needing to reach for your phone, making multitasking effortless.

  • Adaptive Power System: This energy-efficient feature maximizes both talk time and range. I’ve appreciated being able to move around my space while staying connected.

  • Conference Capabilities: The ability to conference in up to three additional headsets makes this ideal for team collaborations, allowing for a more interactive discussion.

  • Volume Control and Mute Functions: Easily adjust volume or mute during calls with the on-headset controls, which has been a lifesaver in managing distractions.

  • Renewed Certification: Being certified refurbished means I got a quality product at a lower cost, and with a minimum 90-day warranty, it added an extra layer of assurance.

Plantronics CS520 Binaural Wireless Headset System (Renewed) product image 1

Benefits

  • Improved call quality with noise reduction, leading to clearer conversations.

  • Increased mobility around the workspace without the hassle of wires.

  • Greater collaboration possibilities with multiple headsets during calls.

  • Cost-effective solution with the benefits of a renewed product.

  • Compact design that is comfortable for prolonged use.

Real-World Use Cases

  • Weekly Team Meetings: Using the CS520 during our team’s weekly meetings has allowed me to move around freely while engaging with my teammates without missing a beat.

  • Customer Support Calls: I use it extensively while managing customer support calls, where clear audio and the ability to type simultaneously is critical.

  • Virtual Networking Events: The headset has performed excellently during virtual conferences, allowing me to focus on the discussion without worrying about battery life.

Plantronics CS520 Binaural Wireless Headset System (Renewed) product image 2

Pros and Cons

Pros

  • Wireless freedom to move while talking.

  • Clear audio quality for both incoming and outgoing calls.

  • User-friendly controls that enhance multitasking.

  • Possibility to connect multiple headsets for collaborative calls.

Cons

  • Might be too bulky for some users who prefer lighter options.

  • Battery life can vary depending on usage and environment.

  • Certified refurbished may have minor wear despite being functional.

Plantronics CS520 Binaural Wireless Headset System (Renewed) product image 3

Comparison

  • Jabra Evolve 65: While the Jabra Evolve 65 offers similar wireless functionality, the CS520 features a unique adaptive power system that optimizes talk time better.

  • Logitech H820e: Logitech's model is slightly pricier but may come with superior sound quality; however, CS520's certified refurbished price is much more attractive.

Conclusion

Overall, the Plantronics CS520 Binaural Wireless Headset System has exceeded my expectations for a renewed product. Its impressive features cater perfectly to my work-from-home needs, providing comfort and functionality. I would recommend it to anyone in a remote working setup or frequent call settings who needs a dependable headset without breaking the bank.

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